A Team
You Can Trust

Sercom's distinctive service is rooted in professional integrity and commitment to our clients.

A Team of Technical Specialists

The Sercom service team consists of highly trained engineers and senior level technicians who are capable of servicing virtually any type and make of biomedical and high-tech industrial equipment. With over 35 years of field experience, and with specialists dedicated to specific equipment categories, our staff brings unparalleled expertise to every job we're on. Today's state-of the art systems are driven by a technology that never stops evolving. Our service team keeps abreast of these technological advances and innovations by maintaining current accreditation and by attending on-going industry- and manufacturer-sponsored training seminars. In addition, our engineers and technicians are knowledgeable about current compliance, liability, and regulatory standards and requirements.
Sercom's award-winning team.

Management

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Enderson Cruz

President

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Russel Gerroll

Vice President

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Isabella Cruz

Business Manager

Office Administration

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Serena Laubscher

Administrative Assistant
Dispatch

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Adam Bruns

IT Specialist

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Addy Cruz

MERA Coordinator
Dispatch

Field Service Technicians

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Samuel Erickson

Licensed Refrigeration
Freezer Specialist

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Rory Finnegan

Refrigeration
Freezer Specialist

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Rick Baird

Senior Field Service Engineer
Biosafety Cabinet & Hood Calibration Specialist

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Andrew G. Cruz

Field Service Engineer

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Jeff Lyska

Field Service Engineer

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AJ Nixon

Field Service Engineer

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Jon Sargeant

Field Service Engineer

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Jim Wright

Field Service Engineer

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Rich Wright

Field Service Engineer

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John Ancmon

Field Service Engineer

Calibration Specialists

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Michael Cruz

Pipette and Balance Specialist

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Raymond Eaby

Balance & Pipette Senior Field
Service Specialist

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Dwight Laubscher

Senior Field Service Engineer
Calibration Specialist

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Jason Pacini

Field Service Engineer
Calibration Specialist

Support Staff

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Roxy

Head of Barketing

A New Career

Our Commitment to Excellence

When selecting a service company to manage your equipment and instrument needs, you are in essence selecting a partner in whom you can entrust a vital component of your company's operations. At Sercom, we appreciate the magnitude of this decision and are certain we can meet and surpass your expectations.